Privacy Policy

Gavet-Le Tissier Jewellery is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

Information We Collect

When you use our website or place an order, we may collect personal information such as your name, email address, billing and delivery address, and payment details. We may also collect technical information, including IP address, browser type, and site usage data.

How We Use Your Information

Your personal information is used to:

Process and fulfil orders
Communicate with you about your purchase or enquiry
Provide customer support
Improve our website and services

We may also contact you with service-related updates or information about new products, where you have chosen to receive these.

Legal Basis for Processing Your Information

We process your personal information where necessary to fulfil your order, respond to your enquiries, comply with legal obligations, or pursue our legitimate business interests, such as improving our services. Where consent is required, such as for optional cookies or marketing communications, we will ask for your permission. You may withdraw your consent at any time.

Our Website Platform

Our website is hosted on the Wix.com platform. Wix.com provides the online platform that allows us to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general applications, which are held on secure servers behind a firewall. You can read more about how Wix uses personal information here: https://www.wix.com/about/privacy

All direct payment gateways used by Wix adhere to PCI-DSS standards to ensure the secure handling of credit card information.

Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted third-party service providers, including payment processors, delivery companies and website service providers, where necessary to process orders, deliver purchases and operate our website. We only share information necessary for these purposes and expect our service providers to handle personal data securely and in accordance with applicable data protection laws.

Our website uses essential cookies to ensure it functions correctly and optional cookies to help us understand how visitors use our website and improve their experience. You can accept, decline or manage optional cookies through our cookie consent banner. You can also change or withdraw your consent at any time using the Cookie Settings option on our website.

Advertising and Analytics

We use Meta Pixel and Conversions API (Facebook and Instagram) to help us understand how visitors interact with our website and measure the effectiveness of our advertising. These tools may collect information about website activity, including pages viewed and purchases made. Where required, we obtain your consent before using optional tracking technologies or sharing information for advertising purposes. You can manage or withdraw your cookie consent at any time through the Cookie Settings option on our website.

For further information, please see Meta's Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfil orders, provide services, and comply with legal requirements, unless you request its deletion.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the right to access, correct or request the deletion of your personal information. You may also have the right to restrict or object to certain processing, request a copy of your data in a portable format, and withdraw consent where applicable. To exercise your rights or ask any questions about your personal data, please contact us at gltjewellery@gmail.com. You also have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being published on this page.

Last updated: 14 October 2026